Email SaaS Cloud

Pricing

Every plan includes email, SMS, and WhatsApp. No per-channel pricing games, no hidden overages, no 'contact sales' wall. Start free and upgrade when you need more — or add capacity to any channel with stackable add-ons.

List prices in NGN · USD · EUR · GBP · GHS · KES · ZAR · XOF

Subscription plans

Core platform access: API, SMTP, webhooks, seats, and email validation. All three channels included from day one — unlike providers who charge per channel and hope you don't do the math.

Free

Ksh 0

Email50 / day · 5 msg/s
Event webhooks1
Teammates0 additional (max 1 members incl. owner)
Email validation50 checks / day
Domains1

Custom Domains
SMS Messaging
WhatsApp Messaging
Custom SMTP
Team Members
Email Validation
Event Webhooks

Not a trial. Not a demo. Real sending capacity across all three channels — no credit card, no expiration, no bait-and-switch.

Prove the platform works for your use case before you spend a single cent. Your current provider's free tier probably doesn't include this much.

Starter

Ksh 647/mo

Email10,000 / month · 1,000 msg/s
Event webhooks1
Teammates0 additional (max 1 members incl. owner)
Email validation100 checks / month
Domains2

Custom Domains
SMS Messaging
WhatsApp Messaging
Custom SMTP
Team Members
Email Validation
Event Webhooks

For teams done experimenting and ready to ship to production with real quotas.

Monthly quotas reset on your billing date. Cancel anytime — we don't do cancellation friction.

Growth

Ksh 1,294/mo

Email50,000 / month · 200 msg/s
SMS200 / month · 5 msg/s
WhatsApp200 / month · 5 msg/s
Event webhooks5
Teammates5 additional (max 6 members incl. owner)
Email validation2,000 checks / month
Domains3

Custom Domains
SMS Messaging
WhatsApp Messaging
Custom SMTP
Team Members
Email Validation
Event Webhooks

For teams whose messaging volume just hit 'this is getting serious' territory.

Monthly quotas reset on your billing date. Stack add-ons to scale linearly — no plan renegotiation needed.

Pro

Ksh 2,329/mo

Email200,000 / month · 1,000 msg/s
SMS400 / month · 10 msg/s
WhatsApp1,000 / month · 10 msg/s
Event webhooks10
Teammates20 additional (max 21 members incl. owner)
Email validation10,000 checks / month
Domains10

Custom Domains
SMS Messaging
WhatsApp Messaging
Live Chat
Custom SMTP
Team Members
AI Assistant
Email Validation
Event Webhooks
Deliverability Analytics

For operations teams that get paged when delivery breaks — and want that to stop.

Monthly quotas reset on your billing date. Higher rate limits handle bursty traffic without throttling your critical sends.

Business

Ksh 3,882/mo

Email300,000 / month · 3,000 msg/s
Event webhooks25
Teammates9 additional (max 10 members incl. owner)
Email validation10,000 checks / month
Domains25

Custom Domains
SMS Messaging
WhatsApp Messaging
Live Chat
Custom SMTP
Team Members
AI Assistant
Email Validation
Event Webhooks
SCIM Provisioning
IP Allowlist
Legal Hold
Deliverability Analytics
BIMI

For organizations sending millions of messages and tired of per-channel pricing games.

Monthly quotas reset on your billing date. Headroom to grow without forced plan migrations or surprise overages.

BUSINESS SCALE

Ksh 6,470/mo

Email2,500,000 / month · 1 msg/s
Event webhooks5
Teammates9 additional (max 10 members incl. owner)
Email validation10,000 checks / month
Domains1

Custom Domains
SMS Messaging
WhatsApp Messaging
Live Chat
Custom SMTP
Team Members
AI Assistant
Email Validation
Event Webhooks
SSO / SAML
SCIM Provisioning
IP Allowlist
Legal Hold
Deliverability Analytics
BIMI
Warmup Automation
Audience Segments

See plan catalog for positioning.

PRO SCALE

Ksh 10,999/mo

Email5,000,000 / month · 1 msg/s
Event webhooks20
Teammates19 additional (max 20 members incl. owner)
Email validation50,000 checks / month
Domains1

Custom Domains
SMS Messaging
WhatsApp Messaging
Live Chat
Custom SMTP
Team Members
Email Validation
Event Webhooks
Deliverability Analytics

See plan catalog for positioning.

Enterprise

Custom

EmailUnlimited / month · Unlimited
SMSUnlimited / month · Unlimited
WhatsAppUnlimited / month · Unlimited
Event webhooks100
TeammatesUnlimited
Email validationUnlimited checks / month
DomainsUnlimited

Custom Domains
SMS Messaging
WhatsApp Messaging
Live Chat
Custom SMTP
Team Members
AI Assistant
Email Validation
Event Webhooks
SSO / SAML
SCIM Provisioning
IP Allowlist
Legal Hold
Deliverability Analytics
BIMI
Warmup Automation
Dedicated IPs
Audience Segments

Unlimited quotas, dedicated infrastructure, and a contract your legal team will actually sign.

Volume discounts, custom SLA guarantees, and dedicated support. We earn your business every quarter — not just at renewal time.

Stackable add-ons

Each pack adds quota and per-second rate for one channel. Buy the same pack multiple times to scale linearly — no plan renegotiation, no sales call required. Retail prices shown in KES; billing at checkout uses your organization’s configured payment provider in Settings.

WhatsApp add-ons

Extra Cloud API conversation sends and throughput per month. Stack packs to scale campaigns.

WA-LITE

Ksh 370

Extra quota500 msgs / month
Extra rate3 msg/s

STARTER plan users testing campaigns

WA-GROWTH

Ksh 1,392

Extra quota2,000 msgs / month
Extra rate5 msg/s

GROWTH plan overflow (utility + marketing mix)

WA-PRO

Ksh 6,261

Extra quota10,000 msgs / month
Extra rate10 msg/s

PRO plan high-volume marketing bursts

WA-ENTERPRISE

Ksh 260,870

Extra quota50,000 msgs / month
Extra rate20 msg/s

BUSINESS plan bulk campaigns

SMS add-ons

More segments per month and higher send rates. Ideal when base plan SMS headroom is tight.

SMS-BURST

Ksh 470

Extra quota1,000 msgs / month
Extra rate200 msg/s

N8.50/msg — sharp bursts and OTP-heavy flows

SMS-STANDARD

Ksh 2,261

Extra quota5,000 msgs / month
Extra rate500 msg/s

N8.00/msg — steady production traffic

SMS-SCALE

Ksh 10,870

Extra quota25,000 msgs / month
Extra rate10 msg/s

N6.30/msg — scaling campaigns

SMS-ENTERPRISE

Ksh 41,740

Extra quota200,000 msgs / month
Extra rate2,000 msg/s

N6.0/msg — enterprise-scale SMS

Email add-ons

Additional transactional / broadcast volume and API rate. Buy multiple packs for linear scale.

EMAIL-BASIC

Ksh 348

Extra quota10,000 msgs / month
Extra rate100 msg/s

N2.00/msg vs N2.50 base — lift light campaigns

EMAIL-PLUS

Ksh 1,740

Extra quota50,000 msgs / month
Extra rate200 msg/s

N1.50/msg — matches base economics

EMAIL-PRO

Ksh 17,392

Extra quota200,000 msgs / month
Extra rate1,000 msg/s

N1.25/msg — matches PRO-tier efficiency

EMAIL-BULK

Ksh 86,957

Extra quota1,000,000 msgs / month
Extra rate3,000 msg/s

N1.00/msg — beats base N1.20 on volume

Chat add-ons

Extra WebChat and WhatsApp desk message units per billing period.

CHAT-LITE

₦4,000

Extra quota5,000 msgs / month
Extra rate0 msg/s

Overflow WebChat + WhatsApp desk messages

CHAT-GROWTH

₦15,000

Extra quota25,000 msgs / month
Extra rate0 msg/s

High-traffic support inboxes

CHAT-SCALE

₦55,000

Extra quota100,000 msgs / month
Extra rate0 msg/s

Enterprise chat volume bursts

AI add-ons

Additional org-level AI token budget for RAG replies and transactional flows.

AI-BOOST

₦12,000

Extra quota100,000 msgs / month
Extra rate0 msg/s

Extra AI tokens for assist / AI-first inboxes

AI-PRO

₦50,000

Extra quota500,000 msgs / month
Extra rate0 msg/s

Heavy RAG + transactional AI flows

AI-ENTERPRISE

₦175,000

Extra quota2,000,000 msgs / month
Extra rate0 msg/s

Multi-inbox AI at scale

Add-on checkout is available once billing products are set in the API environment or on catalog records. If checkout is not ready yet, email support@commtunnel.cloud to have packs added to your organization.

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